When listing your space, if you wish to hold a Security Deposit, simply tick “I require a security deposit” and input the amount you wish to receive.

This amount will then be added to the booking total and charged to your guest’s payment card.

We will send this amount to you 24 hours after the guest has checked in.

When your guest checks out, so long as nothing has been broken or damaged, please refund the full amount to the guest – this can be done either by cash on departure day, or transferred to their bank account or PayPal account within 5 business days – whichever is more convenient for both parties.

Please ensure that you have clear and concise instructions for each guest regarding the Security Deposit terms and conditions as all matters regarding damage and breakages are to be settled between you and your guest directly. 

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